Tag Archive: Bureau of Labor Statistics

Jobs in Pharmaceuticals: Is the Industry Really Recession Proof?

The pharmaceutical industry has long been thought of as the most recession-proof in the manufacturing world today. It is a medical-based industry that creates items that people need to survive, no matter how old they are—prescription drugs. However, the recession of 2008-2009 had many experts rethinking the categorization of pharmaceutical manufacturing as “recession proof”.

Read more
Eagle Technologies_Customer Care

Customer Care Rep: The All Knowing

Customer care representatives in the manufacturing industry are not given the credit they deserve for the job they perform. Plant managers call with questions on the machine, payments, account issues and orders. It is up to the customer care representative to field all of these questions. But, how can a simple sales person know so much about the machines? They can’t. The customer care representative must be able to determine the nature of the customer’s problem and help if possible. Some of the more intricate issues are sent to the engineering department, but customer care representatives often perform the minor things.

Read more