Dear customers, visitors, and colleagues, 

 First and foremost, I hope you and your loved ones are safe and healthy. Most of you are likely reading this from home instead of your office. You may not have seen coworkers, customers, and vendors—or even family or friends—face-to-face in some time. There is no doubt this pandemic has presented our company, families, and customers with new challenges. As ever, the top priority for Mike, Jay, and me is the health and safety of our people.  

In the early stages of this virus, dating back to the end of January, Eagle recognized a need for emergency preparedness. As a precaution, we started daily meetings within management to prepare for the unthinkable. Over the past weeks and months, we’ve put in place policies and procedures to keep our people safe, thus ensuring our critical infrastructure customers are supported. 

As a result of our early efforts, we developed an emergency playbook for use moving forward. Everything described in the playbook is intended to foster a Work Safe approach for our people and visitors. Our playbook will be updated frequently and available for download on our website at

If you have questions or concerns, please contact Human Resources or management.